From 2026, Australian regulations will limit how card payment surcharges can be applied, with a strong focus on clearer, upfront pricing. To prepare for upcoming legislation in 2026, all portals will transition to absorbing transaction fees.
 
By including transaction fees in the listed price, members will see one simple total at checkout, making payments easier and more transparent with no unexpected fees.

What’s changing?
 
From your next rollover, you will move to absorbing transaction fees:
•    Transaction fees currently added at checkout will be incorporated into the listed price.
•    Members will see a single, clear total upfront, with no additional charges at the payment screen.
 
Why we’re making this change:
 
•    No surprise fees – improves transparency, trust, and member satisfaction.
•    Simpler checkout – one clear, easy-to-understand price.
•    Legislation-ready – upcoming Australian regulations in 2026 will restrict how surcharges can be applied; this change ensures we’re prepared ahead of time.