How to best get support

How to best get support

Get the right help, fast.

From self-service articles to local support and escalation. Choose the path that matches your situation below.

The revSPORT help desk can be accessed by administrators from within your revSPORT portal. When logged in, select the Help option in the top-right corner. The help centre contains support articles, videos, and a link to submit tickets directly to revSPORT.

Choose your path
Not sure where to start? Pick the card below that best describes your situation.

Self Help

General “how do I…” questions

Browse the revSPORT Help Centre for articles, videos and FAQs. Open it from the Help option in the top-right of your admin portal.

Look for in the top right hand corner of your revSPORT portal

Raise a ticket

Something is broken or not working

Log into your admin portal, click Help in the top-right corner, then Ask for help to submit a ticket directly to revSPORT.

Select Support tickets from the Help Centre

Local Support

Sailing-or club-specific questions

Our Club Support Officers (CSOs) work with many clubs and know how others get the most from the system.

Find your local CSO

Escalate

Unresolved or wrong advice

Contact Australian Sailing Online Services Support and we can investigate further or escalate to revSPORT.

Click here to contact Online Services Support.

Get the most from your support ticket
When requesting help, wehether this is by raising a ticket with revSPORT or contact Australian Sailing for assistance, include as much information as possible — it helps revSPORT and us resolve your issue faster.