Member Protection Information Officers play an important role in sport. They provide information and guidance on complaints procedures - they are the 'go to' person if you want to discuss problems at your club/association, particularly if you are considering making a formal complaint.

The Member Protection Information Officer course is aimed at people seeking to become recognised MPIO officers. The course contains 7 core modules.

The modules are:

• Introduction
• The MPIO Role
• Complaint resolution procedures
• Member Protection and the Law
• Child Protection
• Harassment and Discrimination
• Ethical and Practical Consideration

There are 2 components to complete to become a qualified MPIO: 

• Online training 
• Face to face training

The online training modules will need to be completed prior to sitting the face to face course. Once you complete the online course you will receive a certificate and be able to sit the face to face course. When both are completed you are qualified, receiving a certificate of recognition as an MPIO and get access to online support materials. You are not a qualified MPIO until both components are completed. 

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